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Legal & Terms — Offerlaunchline Ltd

These legal terms set out the relationship between you and Offerlaunchline Ltd (NZBN 9429031234567) for catering services in New Zealand. Please read carefully — they include important rights under New Zealand law.

Company details & regulatory compliance

Offerlaunchline Ltd provides catering services including weddings, corporate functions and events across New Zealand. We comply with applicable New Zealand food safety and consumer protection laws.

CompanyOfferlaunchline Ltd
NZBN9429031234567
GSTGST registered (where applicable)
AddressUnit 3, 58 Carlton Gore Road, Newmarket, Auckland 1023
Phone+ (64) 27 439-15-08
EmailOfferlaunchline@gmail.com

Our services are provided subject to these terms, our Privacy Policy (privacy.html) and any written quote or agreement issued for a specific event.

Director of Offerlaunchline
Director: Jane Smith
Responsible for compliance, food safety and customer care.

Key terms & conditions

Written quotes are valid for the period stated. Acceptance is confirmed by deposit payment or signed agreement. We reserve the right to withdraw quotes for major changes in costs.

Invoices are payable per the terms on the quote. Prices are shown including or excluding GST where indicated. Where GST applies, it will be added at the prevailing rate.

We carry public liability and workmanlike service warranties. To the extent permitted by law, our liability for direct loss is limited to the total amount paid for the event. Nothing excludes statutory consumer rights under the Consumer Guarantees Act 1993.

Food safety, allergens & dietary requirements

Food safety and kitchen

We operate under the Food Act 2014 and follow safe food handling procedures. Customers must disclose allergies and dietary requirements in writing before the event. While we take precautions, we cannot guarantee the absence of cross-contamination in all cases.

Where special diet menus are required (e.g., vegan, gluten-free), we will confirm menu changes in writing and may charge for bespoke ingredients or additional preparation.

Cancellations, postponement & refunds

Cancellation policies are set out in your quote or agreement. Typical terms include forfeiture of deposit for cancellations within a specified period, and full payment for late cancellations. Postponements may be offered subject to availability; additional costs may apply.

  • Deposit secures booking; non-refundable in most cases within 30 days of the event.
  • Refunds processed within 30 days where applicable.
  • We recommend event insurance for large or high-value bookings.
Event setup

Governing law, disputes and notices

These terms are governed by the laws of New Zealand. Any disputes arising from our services should first be raised with us in writing to the contact details above. If unresolved, parties may seek mediation or apply to the appropriate New Zealand courts.

Consumer rights: Nothing in these terms seeks to remove or limit consumer rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986 where those statutes apply.

Privacy, record-keeping & retention

We process personal information in accordance with our Privacy Policy (privacy.html). Client records relating to bookings and events are retained for legal, tax and safety compliance for a reasonable period in line with New Zealand requirements.

Requests for access, correction or deletion of personal information should be directed to Offerlaunchline via the contact details in the footer.

Effective & update date

Effective from: 1 Jan 2026

We may update these terms; updated versions are published at /legal.html. Significant changes will be notified where practicable.

Consumer assistance & third-party links

If you have concerns about consumer rights, you may contact the New Zealand Citizens Advice Bureau or Consumer Protection services. We may include links to third-party resources; we are not responsible for third-party content.

Contact for legal matters

Legal correspondence:

Offerlaunchline Ltd
Unit 3, 58 Carlton Gore Road, Newmarket, Auckland 1023
Email: Offerlaunchline@gmail.com

Contact us